Terms of service


Terms of Service

Last updated: 28 April 2026

Welcome to Biovara Labs. These Terms of Service explain the rules and conditions that apply when you access our website, use our services, or purchase products from us.

By accessing this website or placing an order, you agree to be bound by these Terms of Service. If you do not agree, you must not use this website or purchase from Biovara Labs.

Research Use Only

All products sold by Biovara Labs are supplied strictly for in vitro laboratory research purposes only.

Products are not intended for human use, veterinary use, medical use, diagnostic use, therapeutic use, food use, supplement use, cosmetic use, personal consumption, or performance enhancement.

No products sold by Biovara Labs are intended to diagnose, treat, cure, or prevent any disease or condition.

Age Restriction

You must be 18 years or older to access this website, create an account, place an order, or purchase products from Biovara Labs.

By using this website or placing an order, you confirm that you are at least 18 years old and legally permitted to purchase research products in your jurisdiction.

We reserve the right to cancel orders or refuse service if we believe a customer is under the age of 18.

Customer Responsibility

By purchasing from Biovara Labs, you confirm that:

You acknowledge that all products supplied by Biovara Labs are intended solely for lawful laboratory and analytical research purposes.
You understand the products are supplied for research purposes only
You will use all products in accordance with applicable laws and regulations
You will follow appropriate laboratory safety, storage, and handling procedures
You will not use products for human or animal administration
You will not misuse, resell, redistribute, or use products for unauthorized purposes

Product Information

We aim to provide accurate product descriptions, specifications, images, and information. However, we do not guarantee that all information on the website is complete, current, or error-free.

Product images are for illustrative purposes only. Packaging, labels, colour, appearance, or presentation may vary.

Biovara Labs makes no medical, therapeutic, cosmetic, health, or performance claims regarding any product.

Orders and Acceptance

When you place an order, you are making an offer to purchase products under these Terms of Service.

We reserve the right to accept, reject, cancel, or limit any order at our discretion. This may include orders that appear suspicious, incomplete, high-risk, unlawful, or inconsistent with our research-use-only requirements.

If we cancel an order after payment has been taken, we will issue a refund where appropriate.

Pricing and Payment

Prices are displayed on the website and may change at any time without notice.

You agree to provide accurate billing, shipping, and payment information when placing an order.

We are not responsible for delays or failed orders caused by incorrect payment or customer information.

Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

Biovara Labs is not responsible for delays caused by courier networks, customs, incorrect addresses, failed delivery attempts, weather, public holidays, or events outside our control.

Customers are responsible for ensuring their shipping details are accurate before placing an order.

Returns and Refunds

Due to the sensitive nature of research products, storage requirements, and quality control standards, returns are not accepted once an order has been dispatched.

Refunds may only be considered where the wrong item was sent, the item arrived damaged, the item was lost in transit, or there was a verified fulfilment error.

Refund requests must be made within 48 hours of delivery with clear evidence, including photographs where applicable.

Please refer to our Return and Refund Policy for full details.

Storage and Handling

Customers are responsible for storing and handling products correctly after delivery.

Unless otherwise stated, products should be stored according to the product label or product description. Many products may require refrigeration and protection from light.

Biovara Labs is not responsible for product degradation caused by incorrect storage, delayed collection, mishandling, or exposure to unsuitable conditions after delivery.

Legal Compliance

It is the customer’s responsibility to ensure that purchasing, possessing, importing, storing, and using any product from Biovara Labs is legal in their location.

Biovara Labs does not provide legal advice and does not guarantee that any product is permitted in every country, state, territory, or region.

We reserve the right to refuse or cancel orders where we believe a transaction may breach applicable laws, regulations, or our policies.

Prohibited Uses

You must not use this website or our products:

For human or animal consumption
For medical, diagnostic, therapeutic, supplement, food, or cosmetic use
For unlawful purposes
To make false or misleading claims
To infringe intellectual property rights
To upload malicious code or interfere with website security
To resell or redistribute products without permission
To violate any applicable law or regulation

Limitation of Liability

To the fullest extent permitted by law, Biovara Labs is not liable for any loss, damage, injury, claim, cost, or expense arising from misuse of products, unauthorized use, improper storage or handling, incorrect customer information, courier delays, delivery issues, customer failure to follow applicable laws or safety procedures, or reliance on website information.

Products are supplied strictly for research purposes only, and customers accept full responsibility for their purchase, handling, storage, and use.

Disclaimer

Biovara Labs makes no representations or warranties regarding the safety, efficacy, suitability, or fitness of any product for any specific purpose.

All products are supplied strictly on the basis that they are for in vitro laboratory research use only.

No information on this website should be interpreted as medical, health, legal, or professional advice.

Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, branding, and layout, belongs to Biovara Labs or its content providers unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content without written permission.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our practices, legal requirements, or business operations.

The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

For questions about these Terms of Service, please contact us at:

Biovara Labs
Email: Support@biovaralabs.com